Privacy Policy

Last Updated: [Insert Date – e.g., 22nd May 2025]

1. Introduction and Who We Are

This privacy policy explains how The Wayne Browne Charity (currently operating as ‘Wayne Browne’ on this website) collects, uses, stores, and protects your personal data. We are committed to protecting your privacy and handling your personal data in a transparent and secure manner, in compliance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

Our Registered Address: [Insert Your Organisation’s Registered Address Here]

For any privacy-related queries, please contact us at: [Insert Your Email Address] or use our contact form at [Link to your contact form, if applicable].

2. What Information We Collect

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

• Identity Data: This includes your first name, last name,¹ title, and date of birth.
• Contact Data: This includes your email address, telephone number, and postal address.
• Financial Data: This may include payment card details (though typically processed by third-party secure payment gateways) and your donation history with us.
• Technical Data: This includes your Internet Protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data: This includes information about how you use our website,² such as pages you visit, links you click, and the time and date of your visit.
• Marketing and Communications Data: This includes your preferences in receiving marketing from us and your communication preferences.³

How We Collect Your Data:

We use different methods to collect data from and about you, including:

• Direct interactions: You may give us your⁴ Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:
  • Make⁵ a donation.
  • Sign up for our newsletter.
  • Apply to volunteer.
  • Contact us with a query.
• Automated technologies or interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, Browse actions, and patterns. We collect this personal data by using cookies and other similar technologies. Please see our “Cookies”⁶ section below for more details.
• Third parties or publicly available sources: We may receive personal data about you from various third parties, such⁷ as payment processing services (e.g., when you make a donation) or analytics providers (e.g., Google Analytics).

3. How We Use Your Information (Legal Basis for Processing)

We will only use your personal data when the law allows us to. Most commonly, we will use your personal⁸ data in the following circumstances:

• To Process⁹ Your Donations and Purchases:
  • Purpose: To accept and process your donations or any purchases you make from us, and to administer Gift Aid where applicable.
  • Lawful Basis: Necessary for the performance of a contract with you (e.g., a donation), and necessary to comply with a legal obligation (e.g., Gift Aid requirements).
• To Send You Communications (e.g., Newsletters):
  • Purpose: To send you updates about our work, fundraising appeals, events, and other information that may be of interest.
  • Lawful Basis: Your consent (for direct marketing via email or SMS). You have the right to withdraw consent at any time.
• To Improve Our Website and Services:
  • Purpose: To understand how our website is used, identify areas for improvement, and ensure content is presented effectively.
  • Lawful Basis: Necessary for our legitimate interests (e.g., to study how customers use our products/services, to develop them, to grow our¹⁰ business).
• To Manage Your Relationship with Us:
  • Purpose: To communicate with you regarding your enquiries, feedback, or volunteer applications.
  • Lawful Basis: Necessary for our legitimate interests (e.g., responding to queries, managing volunteers) or performance of a contract with you.
• For Internal Record Keeping and Administration:
  • Purpose: To maintain accurate records, comply with internal policies, and fulfil our charity’s administrative duties.
  • Lawful Basis: Necessary for our legitimate interests (e.g., running our organisation efficiently) and necessary to comply with a legal obligation.

4. How We Share Your Information

We may share your personal data with the following types of third parties for the purposes described above:

• Service Providers: Such as payment processors, email service providers, website hosting providers, and IT support services, who provide services to us.
• Analytics Providers: Such as Google Analytics, to help us understand website usage.
• Professional Advisers: Such as lawyers, accountants, and auditors when necessary for our operations.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions. We do not sell your personal data¹¹ to any third parties.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have procedures to deal with any suspected personal data breach and will notify¹² you and any applicable regulator of a breach where we are legally required to do so.

6. Data Retention

We will¹³ only retain your personal data for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting¹⁴ requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

For example, donation records and associated Gift Aid declarations are typically kept for a minimum of six years after the relevant financial year for tax purposes.

7. Your Legal Rights (GDPR Rights)

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

• The right to be informed:¹⁵ About how your personal data is being used.
• The right of access: To¹⁶ your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you.
• The right to rectification: To have inaccurate data corrected or incomplete data completed.
• The right to erasure (also known as ‘the right to be forgotten’): To request the deletion or removal of personal data where there is no compelling reason for its continued processing.
• The right to restrict processing:¹⁷ To ‘block’ or suppress¹⁸ the processing of your personal data in certain circumstances.
• The right to data portability: To obtain and reuse your personal data for your own purposes across different services.
• The right to object: To¹⁹ processing your personal data in certain circumstances, particularly for direct marketing purposes.
• Rights in relation to automated decision making and profiling: To not be subject to a decision based solely on automated processing,²⁰ including profiling, which produces legal effects concerning you or similarly significantly affects you.

If you wish to exercise any of these rights, please contact²¹ us using the contact details provided in Section 1. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights).

8. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

• What are Cookies? Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are²² widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
• How We Use Cookies:²³ We use cookies for:
  • Strictly Necessary Cookies: These are essential for the operation of our website (e.g., to allow you to navigate and use features).
  • Analytical/Performance Cookies: These allow us to recognise and count the number of visitors and to see how visitors move around our website when²⁴ they are using it. This helps us to improve the way our website works.
  • Functionality Cookies: These are used to recognise you when you return to our website,²⁵ enabling us to personalise our content²⁶ for you.
  • Targeting Cookies: These record your visit to our website, the pages you have visited and the links you have followed. We will²⁷ use this information to make our website more relevant to your interests.
• Managing Cookies: You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. We also use a cookie consent banner to allow you to manage your preferences.

9. Changes to this Privacy Policy

We keep our privacy policy under regular review. Any changes we make to our privacy policy in the future will be posted²⁸ on this page. We may also notify you by email if there are significant changes. Please check back frequently to see any updates or changes to our privacy policy.

10. How to Complain

If you have any concerns about our use of your personal information, you can make a complaint to us directly²⁹ at [Insert Your Email Address].

You also have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory³⁰ authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.